Salon Policies

Booking Policy

Deposits are mandatory in order to book services and are used towards remaining service amount.

Deposits are non-refundable unless stated otherwise. Cash, Apple Pay, Samsung Pay & all major credit cards are all acceptable (Not accepting American Express).

Please no guests or children allowed due to state regulations and policies. Must be 18 years or older to receive any permanent makeup service. Please bring your I.D.

For other services if under 18 please be accompanied by a parent or guardian.

Cancelation Policy

1 cancellation freebie if less than 24 hours prior of any waxing services, brow lamination/tints, lash lifts/tints, and vajacial services without a new required deposit. After that a new non-refundable deposit is required again. 1 reschedule freebie for any permanent makeup services without a new required deposit that is canceled within 24 hours. After that a new non-refundable deposit is required to reschedule.

Facials of any sort will result in a 50$ cancelation fee if its within the 24 hour window due to the time frame of the service booked and such short notice to fill a 90 min opening.

If you need to cancel please contact within 24 hours so we can accommodate and reschedule. You can also do this on the Vagaro confirmation link/app when you initially booked. Please no guests or children allowed due to state regulations and policies.

Late Policy

If you are going to be late please call/text ahead of time. If you’re going to be 10 mins or later there’s a significant chance we would need to reschedule, in order to keep the other booked appointments on time. Please be courteous of the business and other clients.

No-Show Policy

If you no call no show there is an automatic forfeit of the deposit and a new deposit would be needed to make a new appointment. 100% of the service(s) will be charged to card on file. If card is declined you are blocked from booking any future appointments at La Isla Bonita Aesthetics. Two or more missed appointments will result in being fired as a client.

Service Guarantee Policy

Your satisfaction is our highest priority. If you are not satisfied, please inform us during the appointment or within 24 hours after being seen. If there was fault on our end, a refund will be offered. Any product purchased that is un opened is allowed to be returned within 30 days. Any open product can not be returned even if allergic. Unknown allergic reactions can be unforeseen and are out of our control.

Health History Policy

Notify our estheticians if you have any allergies, physical injuries, disabilities, or if you’re pregnant so they can best accommodate and ensure a comfortable and safe service.

Right To Refuse Service

We have the right to refuse service to anyone under the influence, behaving improperly, or whose state of health may influence the effects of the service.

We DO NOT tolerate hate speech of any kind. This is a safe space for all.